Phone: 905-468-1107
Toll Free: 1-866-468-1107

Serving St. Catharines, Niagara Falls, and the entire Niagara Region Steam Carpet Cleaning

Phone: 905-468-1107
Toll Free: 1-866-468-1107

FAQ

One of the main reasons AAA Steam Carpet & Duct cleaning built this website was to inform our clients and perspective clients of the differences between a professional who cares and a company that simply wants your money. We believe a client who has the proper information can make wise choices, whether its about carpet or upholstery cleaning or duct cleaning. So we hope the following Q & A will be helpful and if have not please feel free to email us or call. We want to ensure that the people of St. Catharines, Niagara Falls, and surrounding areas have the information they need to make an educated decision.

Q. Why do heating and  ventilation systems need cleaning?

Indoor air pollution is a major concern these days; millions are spent each year on small air filtration  systems yet so many home owners over look the largest air system in your home,  your HVAC (heating, ventilation, air conditioning). Dust is made up of dirt, pollen, mold spores, hair and other allergy causing particles all of which get drawn into your HVAC system. As much as 90% of these particles pass through  your filter and will accumulate on the blower motor and the fan blades (reducing the air flow) as well as inside of your duct work, on the grills, and  back into your home. The build-up of dust can cause allergic reactions for  allergy sufferers, and leave your house with a stale and musty odour. Plus  rodents and other pests can enter the duct system and die, we find dozens of  them during the year, and all you air in your home passes over their decaying bodies.

Q. How do I know my system needs to be  cleaned?

Have your ducts been cleaned in the last 3yrs or Ever? Do you find you have to  dust frequently? Do you have allergy sufferers in your family? Musty odours  when the system is running? Dou you have pets or the previous owners? Are your cold vents dirty?

If you answered YES to any of the above questions, then it may be time to  consider having your furnace & air duct system professionally cleaned! Air  ducts are the respiratory system for your home and over time, dirt, dust,  pollen, debris, tobacco smoke, animal hair/dander and other contaminants can  accumulate inside the furnace and the duct work. Dirty ducts can also become an  ideal breeding ground for mold spores, mildew, bacteria, and other potentially  harmful bio-pollutants which can pass easily through the furnace filter and  into the air, you and your family breathe.

Q. What should be cleaned?

To properly clean your heating &  ventilation system all components should be cleaned at the same time. This  includes heat exchanger, fan, motor and lower compartment as well as hot air  branch runs main trunks and all cold air return ducts. The fan and motor should  be thoroughly air washed. If any part of the system is not cleaned  dirt and debris left behind will contaminate the parts that have been cleaned.

Q. How do you as a  cleaning tech know if the ducts are actually clean?

At AAA Duct Cleaning we take the guess  work out of air duct cleaning by using several different cameras. An infra-red camera and monitor  lets us see the cleaning in action, we also use snake inspection cameras that  can travel down supplies lines and trunks. This ensures you that the job  has been done correctly. Most companies do not use such technologies. One must  wonder why? Don’t they want you to see what they are doing or are they afraid  of what they have been missing? We want you to know it is clean – we are not a  blow and go company that simply blows the debris out of sight. We have been called in by a client within a week of another company cleaning their ducts, the client was extremely suspicious of their work so they called us because the heard about our camera inspection. Needless to say their other company did not use cameras and did not offer to show the client their work. Well once we showed the client the duct work that was supposed to have been cleaned, they hired us on the spot to redo the job. (testimonial available)

Q. Do you clean the  furnace?

It is not included in our set up price but yes we clean furnaces. We access and air wash the  a/c A frame above your furnace which does not usually get cleaned by the gas  companies. As well as air washing the inlets, furnace fan and interior. Furnace fans are usually coated in dust and debris, unless your furnace is new or is frequently cleaned it is important to have your furnace cleaned properly at the same time as your ducts.

Q. Can you apply a  sanitizer or seal  my ducts?

Yes for an  additional fee we will fog your entire system. Our fogger atomizes our  sanitizer into a very fine mist and blows it into each of your vents where it  is drawn into the main trunks by our truck mount suction. This leaves your  system smelling fresh and help to greatly reduce bacterial growth in your  system. In the case of fire or other odours like cooking odour we can also fog  a sealer into the system – which help to seal the odours.

Sealing is often done to prevent soot or other such contaminants from moving thru your system. After fire or smoke damage is sealing highly recommended.

Q. How do you charge?

Our prices are extremely competitive, often times hundreds lower than our major competitors.  Our set up fee is  $295, this includes 2 hookups into the hot & cold systems plus 15 vents, (any additional  trunks are $35 each), we charge $10 per each extra hot & cold vent after the first 15. The average home  has 14-20 vents.  Furnace cleaning is $75 and general sanitizing is $40.

The average:
Bungalow & Two Storey – $295-350
Back or Side Split – $295 – $450 (due usually to the extra trunk lines)

We service St. Catharines, Niagara Falls, Welland and Fort Erie.

Very professional, reliable, offer good advice & polite. Carpets looks great after cleaning. Would recommend them to anyone.
Dianne Laughlin

 

Ketchup: Sponge a mixture of 1 cup vinegar and 2 cups water into rug. Frequently wring out sponge until stain is gone.

 

100% Money back guarantee good for 7 days after   the last re-clean which must be done within 7 days of the original cleaning.

 

7 day spill warranty – if anything is  accidentally spilt on the carpet in the first week we will return and  spot for NO CHARGE.

 

30 day no spots will return – if spots return we  will return to re-clean or spot as necessary.

 

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