AAA Steam Carpet Cleaning was started in Kitchener in 1973 by Larry & Lynne Reichert. They started part time with a portable. Larry and his father Delmore would go door to door and clean in various neighbourhoods. Lynne would handle the phones, while raising their two boys Steve & Mark. Over the years their company grew, mostly due to hard work, perseverance and great clients who appreciated this family’s dedication to honest and professional work. Their clients quickly referred lots of new clients to them at AAA Steam Carpet Cleaning.
After several years of doing this part time Larry quit his job as a truck driver and bought a truck-mounted unit, and continued to grow his company. That company now employees 25 plus staff & 13 truck-mounted units. I (Dave Hahn) started working for Larry & Lynn in 1984 when they had three trucks and a staff of 5. I worked with them till 2002. I started working for them at 18 years old. In 2001 my wife & I decided that we wanted to move back to my home region of Niagara where I was born, and had family, and start our company.
My wife Carol and I and our five children (now seven in total) started AAA Steam Carpet Cleaning here in Niagara in 2002, with one truck-mount. Determined to follow in Lynne & Larry’s foot steps we dedicated our company to provide professional, high quality work at reasonable prices, without high pressure sales and cutting corners. Carol holds down the home front and our office, myself and our staff do the cleaning. We have since grown rapidly and have a staff of six, three truck-mounts and a duct cleaning truck. Serving from Grimsby, St.Catharines, Niagara Falls, Fonthill, Fort Erie and everything else in between.
We would like to sincerely thank all of great clients for their business and for their referrals to our company.
We are not #1, the client is. When a company has the attitude that they are more important then their client it is the client who gets shortchanged. With this in mind we have the following mottos: ”We Clean the Corners We Don’t Cut Them.” We take the time to explain our services, giving the client the choice of cleaning packages and prices. ”We Promise Less & Deliver More.” Too many companies promise the moon to get the job but then deliver next to nothing. We will tell you up front what we can do, and then do it. In most cases exceeding our promises. We back our work with a money back guarantee, if you are not completely pleased with our work, we ask for a second chance to make things right, and if after that you still do not believe that you received the most thorough cleaning, we will refund your money. It’s that simple! You’re #1 in our books. Because bottom line, if you are not pleased, NO THRILLED with our company you will not get us back or refer us to your friends and family. We want to EARN your business!!!
Our Products and Services:
We are a full service professional cleaning company where “One Call Cleans it ALL.” We use high powered commercial truck mounts to clean Carpets, Tile & Grout, Upholstery and Area Rugs (at our facility). We have a dedicated cube van with truck mounted duct cleaning equipment to handle cleaning your ducts, furnace and dryer vents. We also hand clean and seal Leather Upholstery and can seal other upholstery, carpet and grout. We service all of Niagara – Lake to Lake.
Our Competitive Edge:
Most carpet cleaning companies sell based on price. Low price = lots of clients. The philosophy is true but with cheap prices comes – untrained staff that is constantly changing, price becomes #1 (not the client), poor or no cleaning products are used, no warranty offered to protect clients, carpets and upholstery is often left soaked for days (damaging materials and colours), carpets rapidly re-soils due to improper rinsing. BOTTOM LINE IT IS A WASTE OF YOUR MONEY. My father would often tell me Cheap is good but Good is NEVER Cheap! The satisfaction of a cheap price is quickly replaced with frustration of soiled, ruined carpets. We sell Value – we use highly trained, well groomed, long time tech. We use modern cleaning equipment, with green sealed cleaning products. No cleaning products left behind to attract dirt. Carpets dry in a few hours. Remember “Price” is what you pay, “Quality” is what you get”. I cannot tell you how many clients have been deceived by a lowball carpet cleaner, only to find that once in their homes, the price over the phone (or on the coupon) dramatically goes up for all the extras which should have been included. And in a matter of a few weeks the carpets look worse than ever and then they call me to come and fix it. Paying twice for the job. It happens all the time.
We are proud members of:
I.I.C.R.C. (Institute of Inspection, Cleaning, Restoration), VBA (Virgil Businessman Association), Certified Authorized Applicator for Dupont and ethicalservices.com
David Hahn – President
IICRC certified in:
- Carpet Cleaning
- Upholstery & Fabric Cleaning
- Water Damage Restoration
- Odour Control
- Colour Repair
- Area Rug Cleaning
- Commercial Carpet Maintenance
- Journeyman Textile Cleaner