AAA Steam Carpet Cleaning was started in Kitchener in 1973 by Lynne & Larry Reichert. Starting part time, with a portable cleaner, Larry and his father Delmore would go door to door and clean in various neighbourhoods. Lynne would handle the phones & office duties while raising their two boys, Steve & Mark. Over the years their company grew due to hard work, perseverance and great clients who appreciated this family’s dedication to honest and professional work. Their clients quickly referred lots of new clients to AAA Steam Carpet Cleaning (Niagara).
After several years of doing this part time Larry quit his job as a truck driver and bought a truck-mounted unit and continued to grow their company. A company that now employees 25 plus staff & has 13 truck-mounted units. I (David Hahn) started working for Larry & Lynne in 1984 when they had three trucks and a staff of 5. I worked with them till 2002. My wife, 5 kids and I moved to Niagara at the end of 2001 to start our own franchise. I continued to work for Lynne & Larry in 2002 as our company was first starting out and as we got busier and busier I worked for them less.
My wife Carol and I started AAA Steam Carpet Cleaning here in Niagara in 2002, with one truck-mount. We were determined to follow in Lynne & Larry’s foot steps. We dedicated our company to provide professional, high quality work at reasonable prices. Without high pressure sales and corner cutting (that we have seen by so many others). Carol held down the home front and our office for many years (with our seven children). We were very blessed to hire a full-time office manager a year ago, allowing Carol to be in the office only part-time. I (Dave) work along with our cleaning techs each day out on job sites, or at our shop. We have grown rapidly (business wise and family too). We have four truck-mounted carpet cleaning units and two duct cleaning unit’s.
We would like to sincerely thank ALL of great clients, and for their referrals.
We are not #1, the client is. When a company has the attitude that they are more important then their client, it is the client who gets shortchanged. With this in mind we have the following motto: ”We Clean the Corners We Don’t Cut Them.” We take the time to explain our services, giving the client the choice of cleaning packages and prices. ”We Promise Less & Deliver More.” Too many companies promise the moon to get the job, but then deliver next to nothing. We will tell you up front what we can do and then do it. In most cases exceeding our promises. We back our work with a money back guarantee. If YOU are not completely pleased with our work we ask for a second chance to make things right and if you still do not believe that you received the most thorough cleaning we will refund your money. It’s that simple! You’re #1 in our books. Because bottom line is, if you are not pleased, NO THRILLED with our company you will not get us back or refer us to your friends and family. We want to EARN your business!!!
Our Products and Services:
We are a full service professional cleaning company where “One Call Cleans it ALL.” We use high powered commercial truck mounts to clean Carpets, Tile & Grout, Upholstery and Area Rugs at our facility. We have two dedicated cube van’s with truck mounted duct cleaning equipment to handle cleaning your Ducts, Furnace and Dryer Vents. We also hand clean and seal Leather Upholstery and can we seal Upholstery, Carpet and Grout. We service all of Niagara – Lake to Lake.
Our Competitive Edge:
Most carpet cleaning companies sell based on price. Low price = lots of clients. The philosophy is true but with cheap prices comes – untrained staff, that is constantly changing and price becomes #1- not the client. Poor or no cleaning products are used, no warranty offered to protect clients. Carpets and upholstery are often left soaked for days – damaging materials and colours – Carpets rapidly re-soils due to improper rinsing – BOTTOM LINE IS IT IS A WASTE OF YOUR MONEY. My father would often tell me cheap is good but good is NEVER Cheap! The satisfaction of a cheap price is quickly replaced with the frustration of soiled and ruined carpets. We sell Value. We use highly trained, well groomed, long time techs. We use modern cleaning equipment, with green sealed cleaning products. No cleaning products left behind to attract dirt. Carpets dry in just a few hours. Remember “Price is what you pay & Value is what you get”. I cannot tell you how many clients have been deceived by a lowball carpet cleaner. Only to find that once in their homes the price over the phone, or on the coupon, dramatically goes up for all the extras which should have been included. In only a few weeks the carpets look worse than ever and then they call us to come and fix it. Paying twice for the job. It happens all the time.
We are proud members of:
I.I.C.R.C. (Institute of Inspection Cleaning Restoration), VBA (Virgil Businessman Association) Certified Authorized Applicator for Dupont, & ethicalservices.com
David Hahn – President
IICRC certified in:
- Carpet Cleaning
- Upholstery & Fabric Cleaning
- Advanced Water Damage Restoration
- Odour Control
- Colour Repair
- Area Rug Cleaning