Phone: 905-468-1107
Toll Free: 1-866-468-1107

Serving the Niagara Region

Phone: 905-468-1107
Toll Free: 1-866-468-1107

FAQ

My grout is really dark through the traffic areas, will this clean up?

The results are truly amazing, we have cleaned grout in restaurants that was literally black that has come up like new. So you will be amazed. The one concern with extremely soiled grout is that the soiling covers up, permanent staining that you may not have been aware of. Cleaning may reveal them.

I have tried to clean my grout myself and it turned out really poor, it now appears blotchy. Is this fixable?

This is quite common, many clients have spent hours on their hands and knees and to survey their work and see that it is blotchy. This is due to a number of things, too little dwell time in spots and too much dwell time and other, or you scrubbed a little harder in one area and not in another. Our system can fix this no worries.

My grout is cracked and missing can I still have it cleaned?

Cracked grout is damaged grout, it can still be cleaned but due to the cracking it has the potential to further crack and possibly break right out. We will be extra gentle with our cleaning but potential for further damage to your grout exists. Extensive missing grout should be re-grouted.

 My grout in my bathroom around my toilet is discoloured, can this be removed with your cleaning?

Good question, staining around toilets is difficult to completely remove as the staining usually has gone very deep in the grout itself. So to answer the question this type of staining is usually fairly permanent, if the stain is fairly fresh and the grout has been sealed more will be removed. So the longer you leave it unclean and not sealed the worse it will get, so it is recommended to have cleaned even if the results are not as spectacular as in a typical kitchen.

Excellent company, happy with stain removal & improved carpet appearance.
Evelyn Lloyd

 

Take your time when you vacuum a carpet, especially a plush carpet in which dirt is sure to be deeply embedded. One pass with a high-powered upright is not enough. Go over each section of carpeting several times, and work slowly to allow the suction to remove all the ground-in dust and dirt.

100% Money back guarantee good for 7 days after the last re-clean which must be done within 7 days of the original cleaning.

 

7 day spill warranty – if anything is accidentally spilt on the carpet in the first week we will return and spot clean for NO CHARGE.

 

30 day no spots will return – if spots return we will return to re-clean or spot as necessary.

 

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